PJ's Coffee

E. Graves 2 months ago

I recently stopped by PJ's Coffee and ordered a small brewed coffee along with an order of beignets (which comes with three). Let's start with the positives. The ambiance is nice, clean, and gives you a little taste of New Orleans. The decor is inviting, and the beignets were definitely the highlight of my visit. They were flaky, crispy on the outside, light and layered on the inside, and fried to perfection, not overly doughy. My order was ready in about five minutes, which was also a plus. Unfortunately, customer service is the reason I'm giving this location 3 stars. This was my second visit, and both experiences felt the same. The employees weren't welcoming, there wasn't much of a greeting, and no one offered to help explain the menu. The interaction felt more like a transaction than genuine hospitality. The menu itself is also confusing. Beignets aren't listed on the menu board, so if you didn't already know PJ's sells them, you'd never think to order them. A little guidance from the staff would go a long way, especially for first time guests. One thing I really value is good customer service. I always walk into businesses with a positive attitude, ready to support them,

Erin Stevenson 3 months ago

Don’t buy bagged coffee at this location! It comes taped down and isn’t properly sealed. Our local PJs closed in Mckinney so I drove down to buy bags via the drive through. They checked to see if they had what I requested and said they did. Was taking a long time so they asked me to park in front of the store and they’d bring it out. Confused as to why it would take long, I went out front. After another bit of time I went in. They were just finishing filling the bags and TAPING them shut with masking task. Completely defeats the purpose of buying bagged coffee to use at a later date. Had they mentioned this I would have never purchased FIVE bags at $22+ each. Our mckinney store and the other store we’ve gone to always have properly sealed bags. Shocked they didn’t disclose this up front. Should be added to training.

naye powdrill 4 months ago

I was super excited to come here for the first time, when I walked in nobody acknowledged me at all. It really didn’t bother me at first until like two other people walked in and all of three of them stopped to say GoodMorning, idk just threw me off for first impressions.

Leah C 4 months ago

Quaint space, nice little coffee shop with a cozy corner to gather. I ordered the iced chai tea with vanilla & cinnamon, it was delicious, my daughter ordered the same drink & a chocolate pastry that we found out comes frozen then heated. I was a little disappointed to hear that, big coffee company without saying names does the same thing but charges as if they were fresh made. This place was a little pricey for my taste.

William Todd Wallace 7 months ago

This place is so good, it's addictive! The best cafe americano coffee in Dallas. Furthermore the beignets are awesome. I'm in Nola often, and these beignets are every bit as delicious as Cafe du monde, or anywhere else in NO imo. Highly recommend 👍